Welcome to NERHAN! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website, you accept these terms. If you disagree with any part, please do not use our services.
1. General Information
NERHAN operates as an eCommerce platform offering clothing and accessories for men and women. By placing an order on our website, you agree to provide accurate information, follow our policies, and comply with applicable laws and regulations.
2. Account Registration
Users must create an account to place orders or access certain features.
Ensure your account information is accurate, secure, and updated.
You are responsible for maintaining the confidentiality of your account credentials.
3. Orders and Payments
All prices listed on our website are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
We accept various payment methods, including credit/debit cards, mobile banking, and cash on delivery.
Orders are processed only after payment confirmation. In case of payment failure, the order may be canceled.
4. Shipping and Delivery
We deliver across Bangladesh. Shipping charges and delivery timelines vary based on your location and order size.
Estimated delivery timelines are provided during checkout. Delays may occur due to unforeseen circumstances.
Once shipped, you will receive tracking details to monitor your order.
5. Returns and Refunds
Products can be returned or exchanged within 7 days of delivery if they meet our return criteria.
Items must be unused, with tags and packaging intact, and accompanied by proof of purchase.
Refunds are processed within 7–10 business days after the returned item passes quality checks.
Certain items, such as undergarments or sale items, are non-refundable.
6. Intellectual Property
All content on this website, including logos, images, and text, is the property of NERHAN.
Unauthorized use, reproduction, or distribution of our content is prohibited.
7. Limitation of Liability
NERHAN is not liable for any indirect, incidental, or consequential damages arising from using our website or services.
Our total liability is limited to the amount paid for the disputed order.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
9. Changes to Terms and Conditions
NERHAN reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
10. Governing Law
These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising will be resolved in the courts of Dhaka.
For any questions or concerns, please contact our customer service team at support@nerhan.com.
